Help & Frequently Asked Questions

Follow the video walkthrough above, then make three quick adjustments on your Apple Watch:
1. Set orientation: Go to Settings → General → Orientation, and set both Wrist and Digital Crown to Left.
2. Turn off Wrist Detection: In Settings → Passcode, toggle Wrist Detection off.
3. Adjust display: In Settings → Display & Brightness, turn Wake on Wrist Raise off. Always On Display is optional and can be set to your preference.

No additional software is required. RePod works seamlessly with the native watchOS apps already installed on your Apple Watch—no companion app, account, or subscription needed.

New editions, colorways, and restocks are released throughout the year. Please check individual product pages for real-time pricing and availability, or subscribe to our newsletter for launch announcements.

Select your desired model and color on the product page, click Add to Cart, and follow the checkout prompts. Please note that items in your cart are not reserved until you have successfully completed checkout.

Adding an item to your cart does not hold or reserve stock. Inventory is only secured once payment is completed. For pre-order items, an estimated dispatch window is clearly displayed on the product page.

Once your order is placed, you'll immediately receive an order confirmation email. We'll verify your details and prepare your package for dispatch within 1–2 business days. As soon as it ships, we'll email you tracking information so you can follow its delivery.

All orders are packaged securely and dispatched with end-to-end tracking. Standard US shipping is free, and international rates start at $3 for eligible destinations. Available shipping options and exact rates will be calculated at checkout. For more details, please see our Shipping Policy.

In-stock orders are typically processed within 1–2 business days. Once dispatched, US delivery usually takes 3–7 business days. International delivery times vary depending on the destination and local customs clearance. For pre-orders and backorders, please refer to the dispatch estimate on the product page. For full details, see our Shipping Policy.

We offer a 30-day return policy from the date of delivery. For standard returns (change of mind or preference), items must be unused, in their original packaging, and include proof of purchase; the customer covers return shipping. If your item arrives damaged or defective, we will gladly cover return postage. Please review our Return & Refund Policy for full terms and refund processing times.

To start a return, email sales@itechpod.com with your order number, the item(s) you wish to return, and the reason. If your item arrived damaged, defective, or incorrect, please include photos or video. Please wait for our team to provide return instructions and an authorized return address before sending your package—items sent to our Hong Kong corporate address cannot be processed.